Apple's new support pages offer help to those suffering with AirPods Pro audio issues
Apple's new support pages offering help to those suffering with AirPods Pro sound bug
If your AirPods Pro have crackling sound, static or noise cancellation issues, cheque out these support documents
Apple has released a few back up documents addressing issues with AirPods Pro audio quality and dissonance cancellation.
The new documents come alongside an upswing in users reporting sound problems on the visitor'southward forums. Additionally, the new back up pages accompany the scroll-out of new firmware for the AirPods Pro.
The start of the 2 support documents tackles issues with crackling or static sounds. Apple lists a few steps for AirPods Pro owners to effort out. Start, the visitor suggests that users make certain they're running the latest software on their connected iOS or Mac devices.
Next up, the back up page advises users to brand sure their connected device is nearby and that there'due south no wireless interference or obstructions. Information technology also suggests trying a unlike sound app to meet if that makes a difference.
Finally, Apple says you lot should contact Apple Support if you try the steps and all the same feel issues, or if the sound quality issues increase in loud environments, with exercise or while talking on the telephone. 9to5Macsays forum users report that Apple tree is sending out replacement AirPod units "liberally."
Apple also offers support for dissonance cancellation bug
The other back up page focuses on problems with the AirPod Pro'south active noise cancellation. If you're having issues with that, Apple recommends making sure you're on the latest software with your connected iOS device
Apple tree recently started rolling out new firmware for the AirPods Pro, but it isn't yet clear if it fixes any of the noise cancellation issues ushered in by the previous firmware update. If y'all're having issues, information technology could be worth making certain you're on the newest firmware. You tin can't force a firmware update, just you can cheque the firmware using your iPhone. Head to Settings > General > About > AirPods Pro to check. The most recent firmware is '2C54.'
Apple tree's back up page recommends the usual 'make sure it'due south turned on' communication. However, it also suggests users clean the mesh located on the top of the AirPods Pro. "Sometimes Active Noise Cancellation tin exist afflicted if droppings or earwax builds upwards in the area," the support page says.
Further, Apple notes that if that happens, users may experience a loss of bass audio or an increase in background sounds.
Finally, if those steps don't improve your active dissonance cancelling, Apple recommends contacting its support.
Hopefully, either the steps higher up or the new firmware will improve the active noise cancelling or audio quality problems if you lot're experiencing them. If not, Apple Support will probable be able to help yous out.
Source: Apple, (2), (3) Via: 9to5Mac
Source: https://mobilesyrup.com/2020/05/06/apple-airpods-pro-audio-issues-help/
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